
FAQ
From details about your stay to information about our meeting spaces, we're here to help you enjoy every moment in the exclusive Bocagrande area.
Does the InterContinental host Jewish weddings, Bar Mitzvahs, or Bat Mitzvahs?
Absolutely. The InterContinental Cartagena has a dedicated kosher kitchen and experienced team to organize Jewish weddings and celebrations.
Is the InterContinental a good place to get married in Cartagena?
Yes! The InterContinental Cartagena is one of the top wedding venues in the city, offering luxury, ocean views, and a dedicated events team to bring your dream wedding to life.
Is Kanuu restaurant accessible for people with disabilities?
Yes. Kanuu, our sunset terrace restaurant, is fully adapted for people with disabilities and offers a comfortable and welcoming atmosphere to enjoy with family or friends.
Is the InterContinental close to Cartagena’s Convention Center?
Yes, the InterContinental Cartagena is just a 5-minute drive from the Convention Center, offering fast Wi-Fi, private workspaces, and relaxing amenities—ideal after a busy day of meetings.
Does the InterContinental offer coworking and meeting spaces?
All our rooms feature high-speed Wi-Fi, a work desk, and soundproofing. You’ll also find a Club Lounge and 14 versatile meeting rooms tailored for business travelers.
Is the InterContinental close to the Cartagena triathlon and Ironman events?
Perfectly located near the main triathlon and Ironman events, the InterContinental offers wellness packages ideal for athletes and wellness-focused travelers.
Does Kanuu restaurant offer healthy options suitable for athletes?
Yes, our menu includes a wide selection of dishes catering to different tastes and dietary preferences. Feel free to ask our team for personalized recommendations.
Is the gym at the InterContinental Hotel well-equipped?
Our gym features everything you need for both upper and lower body strength training, plus treadmills, stationary bikes, and ellipticals for a full cardio workout.
Tip: You can finish your session with a swim in the infinity pool, unwind with an essential oil massage at the spa, or detox in our sauna.
Is the InterContinental the best hotel in Cartagena?
Absolutely. With unbeatable value in Cartagena, the InterContinental offers the perfect balance between relaxation and productivity, combining a trendy atmosphere with family-friendly comfort.
Does the InterContinental Hotel have a private beach?
No, but our hotel has direct access to the iconic Bocagrande Beach and is just minutes away from Castillogrande Beach, ideal for those seeking a more tranquil setting.
Cool place to hang out with friends in Cartagena?
The InterContinental’s infinity pool is the perfect hangout: sea views, signature cocktails, delicious sharing plates (or not), and vibrant music for an unforgettable pool day.
Does everyone have access to the pool at the InterContinental?
The InterContinental offers a day pass: COP $150,000 per person, or COP $100,000 if you dine at the restaurant. Children can access the pool for COP $80,000 per day.
How can I reserve spaces for a group in Cartagena de Indias?
If you're traveling with a group of 10 or more, our sales team will guide you through the entire process. María José Acevedo, our group specialist, will assist you with every detail. We also create personalized booking links so your guests can easily reserve at the agreed rate—perfect for weddings, conferences, or special events.
Does everyone have access to the InterContinental Hotel rooftop and restaurant?
Yes! Outside guests are welcome to enjoy our sunset terrace, a perfect spot to relax with friends while admiring stunning sea views.
Where can I host a corporate event in Cartagena? What options does the hotel offer for corporate, social, or incentive events?
Our hotel offers event spaces for up to 700 guests, private meeting rooms, customizable setups, and full tech support. We also manage room blocks for groups—whether your event is held at the hotel or another venue in Cartagena. Social celebrations, anniversaries, and birthdays are also welcome, with group booking options and one-of-a-kind experiences tailored just for your event.
What is the capacity of your meeting rooms or private event spaces?
Our main ballroom, Aguamarina, can accommodate up to 700 guests. We also offer 10 versatile meeting rooms, including executive boardrooms and oceanview spaces—perfect for private events, breakfasts, luncheons, or personalized check-in sessions.
Can I reserve a block of rooms for my event attendees?
Yes, you can request a room block for your group. Just email us at maria.acevedo@ihg.com to receive a personalized proposal based on your event’s dates and specific needs.
What activities or experiences can we offer our group during their stay?
Without even leaving the hotel, we offer authentic experiences such as:
- Rum tastings or Caribbean mixology sessions with our in-house mixologist
- Local cooking classes with our executive chef
- Themed oceanfront dinners with live music
- Wellness sessions including yoga, Pilates, or barre
- Cultural activations like drum shows or traditional folk dance
All thoughtfully designed to enhance your group’s experience in Cartagena.
Do you offer off-site catering services?
Yes, we do. We have extensive experience providing catering at historic locations in Cartagena, such as bastions, colonial homes, and iconic plazas. We also cater more intimate gatherings—always delivering the same high standards of quality as we do in the hotel.
Can I visit the hotel in advance to see the event spaces?
Absolutely. We’d be happy to arrange a site inspection so you can tour the spaces, explore our event rooms, and enjoy a tasting of our culinary offerings. We’re ready to show you how we bring unforgettable events to life.
How close is the hotel to Cartagena’s main attractions?
We’re in a prime location—just 15 minutes from Rafael Núñez International Airport, 8 minutes from the historic city center, and right across from the beaches of Bocagrande. We’re also only 5 minutes from Cartagena Bay, making it easy to get around and reach the city’s most iconic spots.
What kind of menus do you offer for special events?
We offer a versatile Banquet Kit that allows you to customize menus based on the type of event, group style, and dietary preferences. Our options are fresh, healthy, and can be tailored to special diets such as vegetarian, vegan, or gluten-free.
Can I schedule recurring events or corporate series?
Yes. If you’re planning monthly meetings, ongoing training sessions, or annual events, we’ll support you with special rates, tailored logistics, and bookings aligned with your calendar. Reach out to us at maria.acevedo@ihg.com to get started.
Are there options for themed dinners or private tastings for groups?
Yes. We offer a curated selection of private culinary experiences, including rum tastings, themed Caribbean dinners, interactive food stations, and activities designed to easily fit into your event schedule—all without leaving the hotel.
Can I host a private event with ocean views in Cartagena?
Absolutely. Our Oceanika Room offers panoramic ocean views—perfect for ceremonies, executive luncheons, or wellness sessions. You can also choose our VIP poolside terrace, ideal for private tastings or more intimate celebrations.
Do you have special locations for private dinners or cocktail events?
Yes, we do. In addition to our event rooms, we offer unique spaces such as:
- The Sunset Pool Terrace
- VIP poolside areas
- Panoramic rooftop terrace on the 15th floor
- Speakeasy-style kitchen areas
- Mezzanines
Do you offer options for special diets or vegetarians?
Yes, we do. We tailor our menus to your group’s needs—whether vegetarian, vegan, gluten-free, or with specific dietary restrictions. Our culinary team is trained to ensure great flavor, presentation, and variety in every option.
Do you offer special rates for event attendees?
Yes, we do. We offer preferred rates for event attendees, whether the event is held at our hotel or at another venue in the city. We also create personalized booking links to make managing your group easier.